Social Media Community Coordinator


CCH Marketing is seeking a Social Media Community Coordinator focused in the Healthcare field. This position will report directly to the Account Manager. The Social Media Community Coordinator will interface directly with the brand consumers and accounts team and at times client personnel, and thus must have excellent people skills. He or she must be confident in writing about the unfamiliar and technical subject matter in a way that resonates with the consumer. This content will be shared on the client’s blog and social media channels.

• 1-3 years of experience in social media management is preferred

• Prior experience with social media for business is required

• Experience with Adobe Creative Cloud is preferred

• Ability to work 9 a.m. to 5 p.m. Monday through Friday with occasional evening and weekend assignments

• Must demonstrate strong verbal and written communication skills with proven ability to proofread material for grammatical, typographical and stylistic errors

• Creative, results-oriented and willing to learn

• Familiarity with AP style and ability to adapt to modified style guidelines

• Proven ability to handle multiple projects and deadlines while maintaining attention to detail

• Team-oriented and flexible with excellent interpersonal skills


• Bachelor’s degree in marketing, journalism, advertising, public relations or other related fields

  • Day-to-day monitoring and engagement of online conversations of the organization’s brands on all social media channels, including Facebook, Instagram, Twitter, YouTube, and LinkedIn
  • Respond to consumers/followers in a timely manner
  • Monitor, track, and report on feedback, online reviews, and comments
  • Build relationships with patients, patient families, and the community as a whole
  • Support and collaborate with the social media team in the planning and execution of a monthly editorial calendar social marketing campaigns, events, and promotions of the client’s initiatives
  • Develop a stronger sense of community and provide insights on our followers to our client
  • Have conversations with brand advocates and folks in our communities
  • Build visibility and credibility of the client by monitoring our platforms and engaging accordingly
  • Strategize ways to scale our communities and connect with new people
  • Analyze efforts driving the most traffic



• Casual work environment

• Team members accrue 10 paid vacation days per year, five paid sick days and are eligible for 10 paid holidays (plus remote half-days in between Christmas and New Year’s). This totals 25 paid days off in accordance with our company policy. After three years, team members are eligible for an additional three paid vacation days

• Reimbursement of $300 a month for health insurance

• CCH Marketing offers a SIMPLE IRA retirement plan and will match your deferral, dollar-for-dollar, up to 3% of your salary (the maximum allowed under the plan)


All qualified individuals are encouraged to apply. Applicants will be given writing tests. Please send cover letter, resume, writing samples/case studies and contact information for at least three references to (please include “Account Manager” in the subject line). No phone calls, please. The review process will begin immediately. Applications will be accepted until the position is filled. For more information about CCH Marketing, visit our website at